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Contact Us

We're here to help. Call out New York team at 855-4-ATHENE (855-428-4363). Our standard office hours are Monday-Friday, 8:30 a.m. to 5 p.m. (EST).

For ATHENE MaxRate® MYGA products in New York

Sales Assistance

Phone: 855-4-ATHENE (855-428-4363)
Email: marketingNY@athene.com

New Business and In-force Business

Phone: 855-4-ATHENE (855-428-4363)
E-mail: agentsupport@athene.com
Fax: 770-690-1985

Licensing and Contracting

Phone: 855-4-ATHENE (855-428-4363)
E-mail: producer@athene.com
Fax: 888-232-1490

Commissions

Phone: 855-4-ATHENE (855-428-4363)
E-mail: commissions@athene.com

Regulation 60 Requests (Replacements)

We accept initial paperwork faxed to 770-690-1985 but require originals in the application package.

Regular Mail

Athene Annuity & Life Assurance Company of New York
PO Box 725449
Atlanta, GA 31139

Express/Overnight Delivery

Athene Annuity & Life Assurance Company of New York
6425 Powers Ferry Road, Suite 300
Atlanta, GA 30339

For retired Presidential Life products and commissions

Service forms for retired Presidential Life products are available for download at atheneannuity.com.

Annuity Customer Care and Commissions

Phone: 800-926-7599
Fax: 855-893-5662

Regular Mail:

Athene Annuity & Life Assurance Company of New York
PO Box 19031
Greenville, SC 29602-9031

Express/Overnight Delivery:

Athene Annuity & Life Assurance Company of New York
2000 Wade Hampton Blvd.
Greenville, SC 29615-9031

Flexible Premium Deposits (lockbox):

Athene Annuity & Life Assurance Company of New York
PO Box 602910
Charlotte, NC 28260-2910

Life Customer Care and Commissions

Phone: 800-926-7599
Fax: 855-893-5662

Regular Mail:

Athene Annuity & Life Assurance Company of New York
PO Box 19014
Greenville, SC 29602-9014

Express/Overnight Delivery:

Athene Annuity & Life Assurance Company of New York
2000 Wade Hampton Blvd
Greeneville, SC 29615

Premium Payments:

Athene Annuity & Life Assurance Company of New York
PO Box 602910
Charolotte, NC 28260-2910



For producer use only. Not to be used with the offer or sale of annuities.